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Security at LiveTech.AI

We take our security very seriously and are committed to making sure that all our user information is safe and well protected.

SOC 2

LiveTech.AI is working to complete its SOC 2 Type 2 audits for controls relevant to security, availability, and confidentiality with no exceptions in entity-level testing. This means that an independent third party will validate our processes and practices with respect to these three trust services criteria and will confirm our ability to maintain compliance with the controls we have in place.

Server Security

Workera runs on Amazon Web Services. All Workera machines limit access to the least number of people necessary to keep them up and running. Deploys are automated to all machines, and all machines with access to Workera data have SSH disabled to prevent any unauthorized access to customer data.

Communications

All data exchanged with Workera is done via the HTTPS protocol.

Data Storage

LiveTech.AI data is stored on AWS, and access is limited to machines that need read and write access to the data. We also do incremental, encrypted backups of the datastores periodically to Amazon S3 which is designed to offer durability for the data in the event of a problem or catastrophic failure.

Maintaining Security

All passwords are one-way encrypted in the database. Log in information is always sent over SSL.

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